The design system helps to maintain consistency
Although creating a comprehensive design system required a significant upfront effort, the system streamlined our workflow, enabling us to conduct two usability tests within a short timeframe and maintain consistency across iterations.
Avoiding leading questions in user interviews
During user interviews, I discovered the challenge of designing unbiased questions, particularly when discussing personal experiences. Additionally, giving examples could introduce another type of leading question, as participants may tend to answer in a way they think aligns with what we want to hear.
Collaborating with developers with continuous discussion
During the feedback loop with developers, I learned that no matter how detailed the documentation, there can still be discrepancies between the design and the final output. Continuous discussion and close collaboration with developers are essential to minimizing these discrepancies and ensuring the design is implemented as intended.
